Privacy Policy & Guest Data Protection
At Stay Willas, accessible from www.staywillas.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Stay Willas and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Account Registration: When you register for an Account via our identity providers (Clerk), we may ask for your contact information, including items such as name, email address, and telephone number.
- Booking Details: When you book a villa, we collect details such as dates of stay, number of guests, identity documents (required by local laws), and special stay requests.
- Inquiry Forms: If you contact us directly via our inquiry form, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and booking features.
- Improve, personalize, and expand our website customer experience.
- Understand and analyze how you use our website.
- Process your transactions and manage reservation schedules.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing purposes.
- Send you emails or SMS updates about bookings.
- Find and prevent fraud.
3. Consent and Data Security
By using our website, you hereby consent to our Privacy Policy and agree to its terms. We protect your personal data using standard secure protocols, databases, and encryption. We do not sell or rent guest information to third-party brokers.